Information about the 20€ fee

 

Dear user,

you have returned the bike improperly away from an official station in Limassol. There is a regular fee of 20 € per rental for returning bikes improperly. This fee apply to the first improper return. Please note that the fee of 20 € will apply automatically.

You can still avoid the fee: 
Go back to the bike and rent it again. Do not do this from afar, as the lock will open automatically. The new rental will merge with the old one and the improper return fee will be cleared if you return the bike properly this time.

You can see the final charges for your rentals in your rental history in your app or in your customer account via the website login.

Merge of rentals

Successive rentals of the same bike are merged if this is the cheaper option for the user. This means that the final rental period is calculated from the start time of the first rental and the return time of the second rental. The break between the two rentals is then also added to the rental time.

If a fusion of both rentals would be the more expensive option, both rentals will stay separate. You can see the final charges for your rentals in your rental history in your app or in your customer account via the website login.

 

Pricing for our return options

0 €
Stations
20 €
Outside