Service Fee for Improper Returns

• A service fee of €20 is applied for returning the bike not to an official nextbike station outside of the yellow zone.

• This fee is applied automatically upon an improper return.

• The system will inform you for the upcoming service fee. 

​How to Avoid the Service Fee
If you accidentally return the bike improperly, you can avoid the €20 fee by:

• Go back to the bike.

• Renting it again.

• Return the bike to an official nextbike station.

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Note

• All bikes must always be returned to official nextbike Stations. These stations can be found on the app.