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Hotline
Call Center available 24/7! Our customer service is happy to help you! Call 77788323 or 99408094.
Terminal
No phone in hand? Register/Rent/Return directly at the terminal.
Bike Rentals through 3 Channels
Enter the bike number.
Scan the QR-Code.
Receive the four-digit lock code.
Open the combination lock with the lock code received!
Contact our customer service at 77788323 or 99408094 and follow the instructions.
Receive the lock code via text message.
Open the combination lock with the lock code received.
Enter your customer information and bike number into the terminal or hold your customer card up to the terminal and enter the bike number.
The lock code will then be displayed on the screen and the lock code will also be sent you via text message.
Open the combination lock with the lock code received
News
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